Credits & Refunds Policy

Tuition and our Membership Registration fee are non-refundable. There will be no refunds for a student's absence from class. If class enrollment does not exceed five students, the class will be canceled and students will be reassigned to another class. Refunds will be issued only if the studio cancels a class and another class is not an option.

Retail items may be returned within 7 days of purchase, unworn, with tags still on.

Please let the studio know when you register if you will not be participating in the year-end performance. If you withdraw after November 15th, your costume has been ordered and you will receive your costume when it comes in. You will be called when the costume is ready for pick up and it must be picked up before July 1, 2021 (after July 1, it will be donated.)

In the event that a student needs to withdraw early, a written request must be submitted to the front desk in order to close the account and prevent further billing. Accounts remain open and payments will be due until a written request is turned in and approved by management. Any past tuition must be paid before requesting to withdraw from a class. Refunds will be at the discretion of management for dropping after the 1st of the month, but makeups can be done. Students wishing to add a class after the initial registration must complete the online registration on the Customer Portal.

If you have any questions regarding credits and refunds, please email us at accounting@etoiledanceyoga.com.